The New Stadium Experience

First impressions of settling into the new West Ham stadium in Stratford

I have always been in favour of our move into the new stadium. For me, Upton Park was never the same after the ground redevelopment following the Taylor Report. Now that I have been twice to the London Stadium (Domzale and Juventus) I will relate my personal experience so far. Of course we’ll be able to judge the move better when the season really gets underway with the start of the league games.

New West Ham StadiumFirstly, the journey. As someone who has for many years travelled from Bury St Edmunds (via Epping Station on the Central Line) to watch us play then this is slightly easier for me as I now don’t need to add the District Line journey. But this makes little difference really. The walk to the stadium from Stratford station (via Westfield) is deceptively longer than it would appear, although for me it is more pleasant than the walk I used to take from either Upton Park or Plaistow stations.

Stratford StationI’ve read some complaints regarding the time to reach Stratford station after the game; it took me 40 minutes after each game from my seat to the platform following a leisurely stroll. Again, not an issue for me, but for some who are in a rush then perhaps it is. I’ve noted many leaving both games early (with the mock fire drill chant from our own supporters!) so perhaps they are desperate to get away. I don’t really understand that one myself. In 58 years of regularly watching the team I have only left the ground once before the final whistle was blown.

The bag search outside was carried out by friendly people and entry via the turnstiles was easy both times with no queueing. When I reached my seat I found the view to be excellent. When I visited the Reservation Centre to choose my seat I tried to replicate the view I had at Upton Park and am more than happy to be sitting close to the front of the upper tier. The seat itself is considerably wider than the Boleyn seat with significantly more elbow room and leg room, and a better viewing angle (that is angled towards the centre circle, not square to the pitch).

“As far as the atmosphere is concerned I believe that this is generated by the fans and not by the stadium itself.”

One thing I’m getting a little cheesed off about is the song / chant that appears to be more prevalent in the new stadium (Stand up if you love West Ham / hate Tottenham / Hate Millwall etc.). Most people in the ground are there for those reasons anyway, they don’t need to stand to prove it! In many parts of the ground (mostly behind the goals and in the lower tiers generally) standing areas are emerging where fans are on their feet throughout. That’s absolutely fine with me, and these seem to be the sources of the stand-up chant. I just don’t think we need to be continually implored to stand. You can love West Ham or hate Tottenham in either the standing or sitting position! As the Juventus game wore on fewer were standing each time.

The toilets were clean (as befits a new stadium), and unlike Upton Park provided considerably more facilities, little queueing, hot and cold running water and soap, although how long the plumbing facilities remain at this standard remains to be seen. By the end of the game I was amazed at how many still manage to piss on the floor though!

One thing I won’t repeat is buying a coffee; I have to say it was in my opinion possibly the most foul-tasting coffee I have ever experienced.

As far as the atmosphere is concerned I believe that this is generated by the fans and not by the stadium itself. Last season at Upton Park the atmosphere varied from electric (at the Manchester United (league), Liverpool (cup), and Tottenham games, for example) to very ordinary / quiet at many other games. It wasn’t the ground itself that produced the atmosphere for me, it was the fans reacting to the games.

West Ham Boleyn GroundThe roof at the new stadium lends itself to increased volume when the fans react accordingly, and certainly the singing of Bubbles has been spine-tingling. I reckon decibel levels are much greater here than at Upton Park, although I’m not sure any measurements have been taken. I concede that the Boleyn may have had an added intimidatory factor due to the proximity of the crowd to the pitch, but this too was significantly reduced following the 90’s development into an all seater ground. When we all stood on the North and South Banks and Chicken Run it was a different matter.

Overall, I have to say that my expectations, which were already high, have been significantly exceeded by the London Stadium experience. I believe that it also gives us the potential (just potential mind) to move to the next level. Most people I’ve spoken to hold a similar view, but some disagree. I’ve read comments like sterile and other negative reactions to the move, but it’s all about opinions. You can never please everyone. Me? I love it here.